HERKIMER — Herkimer Police Chief Michael Jory is asking village residents to only call the county’s dispatch center in the event of an actual emergency.
Jory said in an email Thursday that the center "was receiving numerous non-emergency 911 calls, simply asking to speak with an officer or asking for an update on a case."
Jory also said in a post on the department’s Facebook page Wednesday that this practice has been occurring the past several weeks.
The department started using central dispatch in December in an effort to put more officers on the streets during nighttime hours. The center receives Herkimer’s police calls from 7 p.m. to 7 a.m. Monday through Thursday, and from 7 p.m. Friday until 7 a.m. Monday. A telephone is located outside of the station so those in need of assistance can call the necessary number.
Jory said the Facebook post was a reminder
"We have advised the public that even though our phones roll over to the dispatch center after 4 p.m., they are still to use our department’s number of 315-866-4330 for non-emergency calls," he said, noting the calls will roll over.
"In the event of a true emergency call 911," said Jory.
Those interested in calling the center directly for a non-emergency call should call 315-866-0974.